Help Center for global contractor payments.
Find concise guides to set up payouts, track statuses, and resolve issues fast—whether you’re finance, ops, or a contractor.
Start fast
Create your account, add contractor profiles, and connect payout preferences with step-by-step guides.
- Account setup checklist
- Contractor onboarding templates
- First payout walkthrough
Payouts and timelines
Understand payout statuses, corridor timelines, and what to check when something is delayed.
- Status definitions: pending, in review, paid
- Typical delivery times by region
- How to submit required documents quickly
Approvals and roles
Learn how approvals are routed, how to add approvers, and how to manage exceptions.
- Configure approvers by team or amount
- Resolve exceptions before cutoff times
- Export approval history for audits
Cards, security, and access
Manage virtual debit cards, reset credentials, and review security recommendations.
- Virtual card activation steps
- Access recovery and MFA tips
- Reporting suspicious activity
Getting started
Set up your account and first payout quickly.
Payout support
Timelines, statuses, and issue resolution steps.
Account & security
Access management and security best practices.
Suggested Internal Links
Still need help?
Contact support and we’ll get back to you.